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Standard shipping is always free!
If you are not satisfied for any reason and would like an exchange or refund within 30 days of purchase, just let us know with an e-mail to customerservice@lookmatic.com, and ship the glasses back to:
Melissa Seprico
27712 N 56th Glen
Phoenix, AZ 85083
We will refund your payment back to your credit card, no questions asked.

Place your order by 12:00pm PT for any qualifying Rx or non-Rx glasses and we guarantee your order will arrive in 3 business days or your next pair of glasses is on us.
That's right, we went there. We will deliver any of our entire catalog of designer-inspired frames to your door within 3 business days after placing your order.

Pretty simple really. Place your order by 12:00pm PT Monday thru Friday and our state of the art optical lab and fulfillment center will build your glasses to your specifications and have them delivered via UPS within 3 business days. For example: Place your order for qualifying glasses anytime before 12:00pm PT on Monday and you will have your fantastic new glasses at your door by Thursday – in time for the weekend and to go with that great new outfit! Order between 12:01pm PT Monday and 12:00pm PT on Tuesday and you will have your fantastic new glasses at your door by Friday – still in time for the weekend!
We're so dedicated to keeping our promise to deliver your glasses in 3 business days we’re putting our money where our mouth is – we guarantee it. If we fail to deliver your glasses to the address you provided within 3 business days after the day you place your order your next pair is on us – free of charge.
We have packed every possible product we could into our 3-day free delivery guarantee. Here are all of the products that we guarantee we will deliver free in 3 business days or your next pair of glasses is free:
Even we can’t defy physics and our complex products take a little more time to process so they are excluded from our 3-day delivery guarantee. They still qualify for free shipping and will arrive in approximately 7 to 10 business days (which is still pretty fast!). These products are excluded from our 3-day delivery program:
(BTW - So we are all on the same page, holidays and weekends don’t count as business days.)
If you have any questions please give us a call at 1-877-623-7739 or email us anytime at customerservice@lookmatic.com


