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Standard shipping is always free!
If you are not satisfied for any reason and would like an exchange or refund within 30 days of purchase, just let us know with an e-mail to customerservice@lookmatic.com, and ship the glasses back to:
Melissa Seprico
27712 N 56th Glen
Phoenix, AZ 85083
We will refund your payment back to your credit card, no questions asked.
You will need a copy of your eyeglass prescription - not your contact lens RX. In fact, you should always have your Doctor or eye care professional give ypu a copy. You never know when you may need it and it's their duty to provide you with your RX.
If you don't already have one, please seek out an eye doctor or eye care professional for an exam. They will supply you with a prescription which you can use on our site.
It would be easier for your doctor to send you a copy of the RX as they generally prefer not to send out your personal information to third parties. However, if they are willing to do so, then yes, please just have them email it to customerservice@lookmatic.com.
Once you have your prescription, pick out a fashionable pair of frames like the ones below and enter your prescription during the checkout process.