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RETURNS POLICY | Lookmatic.com
If you are not completely satisfied with your purchase, please contact us here or at customerservice@lookmatic.com so we can assist you with a refund or exchange (free shipping via USPS).
You will be emailed a prepaid shipping label to use for the return or exchange.
Returns shipping is free using our standard USPS service. If you are processing a return for another item the shipping is still free processed via USPS unless you'd like to opt for expedited shipping at the listed costs.
Refund Terms and Conditions:
The above policy is only valid when your return meets all of the following criteria.
1. Returns must be made within 30 business days of delivery.
2. Customer must contact Customer Service WITHIN 15 business days of delivery.
3. The returned item must be unused and complete, with cleaning cloth and case.
4. For circumstances not mentioned above, please contact us and we will be happy to assist you.
5. The following types of lens purchases can be returned but for credit toward an exchange only:
- Progressive lenses
- Photochromic lenses
- High Index lenses (1.60 and 1.67)
Send To:
Lookmatic.com Returns
PO Box 12079
Glendale, AZ 85318
Questions or comments?
Please contact us at customerservice@lookmatic.com.
The Latest Styles in Prescription Glasses, Sunglasses, and More
Still buying your prescription eyewear offline? Then you are paying too much. Lookmatic brings you exclusive women’s and men’s designer-inspired prescription eyewear with all of the convenience of shopping online. Lookmatic delivers the quality you would expect from similar eyewear at 4x the price. Exclusive styles range from vintage inspired glasses to retro glasses to gee-chic and many other fashionable styles. Just $95 for prescription glasses and $65 for no-prescription glasses plus we always have free shipping. Now that you’ve found Lookmnatic you can afford to have a different pair of designer inspired prescription glasses for every occasion. Please read more about Lookmatic and our unique products and services.
What we deliver:
- Women’s Prescription and Non-Prescription Eyewear—Optical and sunglasses in many styles and colors suitable for every occasion – go ahead, indulge. Now you can afford multiple pairs. Shop colors ranging from black, brown, copper, gold, green, grey, and many others. Find exclusive styles like geek-chic glasses, hipster glasses, vintage glasses, retro glasses, and many others.
- Men’s Prescription and Non-Prescription Eyewear—Limited editions of designer inspired optical and sunglasses for men in colors like black, brown, grey, natural, red, yellow, and copper and a hose of exclusive styles to specifically fit your face and look.
- Prescription and Non-Prescription Sunglasses—Men’s and women’s exclusive sunglasses with the needed UV protection and desired style. Find exclusive frames for men and women like Jesse, Andy, Hobbs, Apprentice, Holly, Kat and others.
- Virtual Try-On— “Try on” your frames before you buy using our virtual try-on. Go ahead, experiment! You might just find that unique look you have been seeking. Find your perfect fit with our one of a kind virtual try on experience
- Customer Care—Our Lookmatic customer care team is available to help in anyway – including a little style consulting if you want.
We keep it fresh so if you are like us and see eyewear as a great new way to accessorize check back often. We are always changing our exclusive retro glasses, geek glasses, hipster glasses and vintage glasses.
A New Way to Shop for Exclusive Prescription Eyewear; At Realistic Prices
Our goal is simple: Make you look fantastic, while you see great and do it at prices you can afford.
If you ever need any help our customer care team is available to you.
Enjoy !
